Processing times

Our processing times are 1-3 days unless we are doing a presale on a product in which shipping will be extended until the date determined by the presale shipment date. our processing times are liable to change in the future. If there is going to be a delay for any reason in the shipment times of your order, we will reach out to you via email.

Shipping Rates

Our shipping rates are determined by our website shipment provider. They are determined by the weight of the product including the packaging. We don't do flat rates at the moment. We also are not offering free shipping at the moment on any orders due to increased rates.

You will receive a tracking number via email once the order is fulfilled. It will not show in transit until USPS or UPS scans it in. We fulfill in bulk and ship Mondays, Wednesdays and Fridays. You may see that a tracking number was created but it still isn't showing "in transit" until USPS receives it. We do not ship anything on Saturdays.

International shipping

We do not offer international shipping, but we may offer it in the future, this includes Canada. We are a small business run by a single individual and international shipping is not something we can do at the moment.

Insurance/Damaged/Wrong address

We offer Route Protection Insurance. This is offered at the time of checkout; it is available on your cart with the blue check. We strongly encourage you to purchase Insurance on your order. Route Protection will refund or place another order for you if your order is damaged or never received. Be aware they only refund through PayPal, and Venmo as per their policy. If you have a situation with a missing or damaged order please send us an email with your order number, and we will then open a case for you and you can determine if you want it replaced or refunded.

If there was an address issue and you put the wrong address after its fulfilled and taken to USPS/UPS, then we are not responsible for providing a replacement, nor will Route Protection issue one. You are able to call USPS/UPS and see if they will change the address and reroute the package this responsibility falls on the customer. If we receive the package back we will not ship again unless the new shipping amount is paid again in full.